Course37

1. Introduction

Course37 ("we", "our", or "us") is a product of Shaitrish. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform.

2. Information We Collect

We may collect the following types of information:

Account Information: Name, email address, phone number, and organization details when you register.
Usage Data: Pages visited, features used, interactions with content, and session duration.
Payment Information: Billing details processed through third-party payment gateways (Stripe, PayPal, SSL Commerz, bKash). We do not store card numbers on our servers.
Content Data: Courses, exams, assignments, and other content uploaded by organizations.
Device Information: Browser type, IP address, device type, and operating system.

3. How We Use Your Information

To provide, maintain, and improve our platform and services.
To process transactions and send related notifications.
To send administrative messages, updates, and security alerts.
To personalize your experience and provide relevant content.
To analyse usage patterns and improve our services.
To comply with legal obligations and enforce our terms.

4. Data Sharing

We do not sell your personal data. We may share information with:

Service Providers: Third-party services that help us operate our platform (e.g., payment processors, email providers, cloud hosting).
Organizations: Data relevant to the organization you belong to on the platform.
Legal Requirements: When required by law, regulation, or legal process.

5. Data Security

We implement industry-standard security measures including encryption (TLS/SSL), secure data storage, access controls, and regular security audits to protect your information. However, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

7. Cookies

We use cookies and similar technologies to maintain sessions, remember preferences, and analyse usage. You can manage cookie preferences through your browser settings.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.
Object to or restrict the processing of your data.
Request a copy of your data in a portable format.
Withdraw consent where processing is based on consent.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].